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旅行途中手机丢失或被盗怎么办
What to Do If Your Phone Is Lost or Stolen While Traveling




数据显示,每年有1900万部手机丢失或被盗,旅行当中发生的机率就更高了。如果这事不幸发生在自己身上,该如何处理?如何尽快恢复数据?保护自己的身份并且尽量保住那些度假时拍摄的珍贵照片?Smarter Travel网站的专家给了一些建议, 希望能对大家有所帮助。

给自己的手机打电话和发短信
一旦发现手机不见了,请立即拨打自己的号码并发送短信。这个简单的步骤是查看是否有人捡到了手机并正在找寻失主。可借用同伴的手机打电话,或者使用酒店前台的电话。您也可以在手机上以短信或语音留言的形式发送您的信息和电话号码以方便他人回叫。这样捡到你手机的人可以不费周折联系到你。



在最新的手机iOS系统中,苹果公司提供了一项称为“丢失模式 Lost Mode”的功能,该功能可通过密码远程锁定您的手机,并在锁定屏幕上显示自定义消息。 此模式还可以暂停Apple Pay付款的功能。

使用“查找我的电话” Find-My-Phone功能
iPhone和Android均提供“查找我的电话”功能,可以帮助寻找丢失或被盗的手机。 如果您已开启或安装此功能,则可以通过在另一台设备上登录Apple或Google帐户来查看手机的远程位置。 您还可以通过手机播放声音。 如果您使用了Apple的Family Sharing功能,则帐户中的其他用户将可以看到您的手机在哪里。

这里需要提醒一下,如果手机处于关机状态或离线状态,则表示无法使用跟踪功能。

删除信息
如果您无法跟踪手机或知道手机已被盗,则应立即删除数据。尽管这将意味着丢失所有您尚未备份的数据,但这是确保您的身份和信息受到保护的最佳方法。您可以通过iOS和Andriod上的“查找我的手机”应用程序进行远程删除。 如果执行远程删除时设备处于脱机状态,那么在手机打开时,所有的数据都会被自动删除。



有一点要注意:使用苹果手机,如果删除信息后,就无法再对其进行跟踪了。如果您尝试在离线状态下从Apple帐户中删除丢失的手机设备,则该设备将重新出现在“查找我的iPhone”中。 如果手机在线时从Apple帐户中删除设备,则激活锁将关闭,这意味着其他人可以激活手机。

修改密码
即使删除了数据,也应该更改下载到手机上的电子邮件和任何其他帐户(如银行或航空公司)的密码。 如果您将付款卡连接到任何应用程序,例如Venmo,Apple Pay,Spotify,支付宝和微信支付等,那么你需要随时监视账户情况。

联系您的电讯公司
您的电讯公司可以帮助您停用丢失的电话及其数据服务,并帮助您确定获取新设备的后续步骤。根据您的计划和电讯公司,丢失或被盗的设备造成的损失可能不需要你来负担,并且有的电讯公司会立即把新手机送到你所在的地方,或者让你到附近的服务点拿到新手机。

另外建议向当地执法部门报告任何被盗的财产,特别是电话。他们可能会要求电话序列号。 每当获得新设备时,建议通过电子邮件将这些信息发送给自己,当然也可以通过iTunes或Apple和Android产品的原始包装上找到此信息。这是重要的一步,因为如果您想对被盗设备有关的任何欺诈性收费提出申诉,则可能需要提供警察报告。

预防措施
如果您经常旅行,尤其是出国旅行,请考虑购买设备保护计划。该计划涵盖损失,损坏和盗窃,并在24小时内提供新设备。您收到的替换电话甚至具有一年的保修期,并且通过新手机处理在线索赔。

确保您不会丢失照片和信息的另一种方法是确保在旅行之前和旅途中随时备份手机,可通过使用自动备份手机的充电器或便携式闪存硬盘。

我们鼓励所有读者在我们的文章和博客上分享意见。We are committed to maintaining a lively but civil forum for discussion, so we ask you to avoid personal attacks, and please keep your comments relevant and respectful. Visit the FAQ page for more information.

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